Value in Healthcare Awards winners for 2015

Finalists

  • Vitality Partnership: Health Vitality Hub – Improving access for patients in an integrated way – winner
  • Basildon and Thurrock University Hospitals Foundation Trust: Medical records at the click of a button – our digital journey
  • Derbyshire Community Health Services FT: Electronic Temporary Worker System Implementation
  • HCL Clarity: How Worcestershire Acute Hospitals Trust used technology to gain control of its contingent staffing
  • Macmillan Cancer Support: Using electronic tools to meet holistic needs across the cancer pathway
  • Northern Devon Healthcare Trust: Community care closer to home. IT infrastructure; evidencing growth, driving efficiencies and facilitating major service change
  • Nottingham University Hospitals Trust: Electronic check-in delivers all round improvement
  • Salford Royal FT: EPR Vital Signs
  • South Eastern Health and Social Care Trust: Role of IT in Reform of trust wide Community Equipment Service
  • Health and Social Care Information Centre in collaboration with Quicksilva, Liquidlogic, OLM and Corelogic: The Social Care Informatics Project incorporating the “London Adapter”.

Vitality Partnership: Health Vitality Hub – Improving access for patients in an integrated way

The judges said: “This project is excellent. It demonstrates user engagement and uses technology to engage patients in the ownership of their own health. It has a great co-productive approach and addresses many current issues related to availability of GP time and timelines of appointments.”

Recently awarded multispecialty community provider vanguard status, the Vitality Partnership has introduced online, same day and extended hour’s services to 70,000 patients across Birmingham and Sandwell.

Following a phased introduction in 2014, the Vitality Health Hub now enables patients to have digital access to healthcare through the use of an online booking system, telephone and Skype consultations, electronic prescriptions and real-time onward referral.

The Hub also allows patients to speak to a nurse or doctor within an hour of their request. Patients can make requests for care using the website, app or phone and see a healthcare professional on the day they call.

Integration is a key aspect of this project and through the hub patients are able to easily access community and speciality services. Currently 15 practices have been integrated in to the hub and since its launch the hub has reduced DNAs by 70 per cent, increased day capacity by 10 per cent and takes almost 800 calls a day.

NHS leaders have stressed the importance of promoting self-care by patients. The Vitality Hub supports this through various videos in which patients are able to see local doctors explaining and advising on a number of common health concerns. The videos have already had around 3,000 views.

Finalists

  • Basildon and Thurrock University Hospitals FT: Medical records at the click of a button – our digital journey
  • Derbyshire Community Health Services FT: Electronic Temporary Worker System Implementation
  • HCL Clarity: How Worcestershire Acute Hospitals Trust used technology to gain control of its contingent staffing
  • Macmillan Cancer Support: Using electronic tools to meet holistic needs across the cancer pathway
  • Northern Devon Healthcare Trust: Community care closer to home. IT infrastructure; evidencing growth, driving efficiencies and facilitating major service change
  • Nottingham University Hospitals Trust: Electronic check-in delivers all round improvement
  • Salford Royal FT: EPR Vital Signs
  • South Eastern Health and Social Care Trust: Role of IT in Reform of trust wide Community Equipment Service
  • Health and Social Care Information Centre in collaboration with Quicksilva, Liquidlogic, OLM and Corelogic: The Social Care Informatics Project incorporating the “London Adapter”.

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