WINNER: DrDoctor and Bradford Teaching Hospitals: Rheumatology Nurse Advice Line

The Nurse Advice Line has optimised patient access to specialist advice in the rheumatology department at Bradford Teaching Hospitals (BTH). Historically, the line was receiving calls that were not suited for specialist nurse advice, leading to extended wait times for patients needing care. BTH partnered with DrDoctor to transform the existing patient pathway with a view to reducing waiting times for clinical queries through efficient call redirection, enabling nurses to focus on urgent clinical queries.

Secondly, they introduced a digital form guiding patients to the appropriate booking services or self-examination tools, empowering patients to take an active role in self-management.

Highly commended:

Streamwave & St George’s University Hospitals FT: Patientcheck.in – Improving Efficiency With Digital Self Check-In

Finalists

BJSS, Hippo And NHS England: NHS Notify

Interface Clinical Services, An IQVIA Business And Leeds Health And Care Partnership: Creating Prescribing Efficiencies Of Oral Nutritional Supplementation In Leeds

Feedback Medical & Queen Victoria Hospital FT: Enhancing NHS Diagnostics Pathways With Bleepa – Streamlining Complex Care For Breathlessness Patients

Changeology Group & Airedale General Hospital: Productivity Improvement Programme

GP Care UK In Partnership With BNSSG, BSW And Gloucestershire ICBs, Bristol Urology Group And Shire LLPs: One Stop Shop Community Urology Model

Diligram & Mid And South Essex Trust: MyStaff App – Revolutionising NHS Document Management And Information Accessibility

KPMG, Catalysis & Great Western FT, Salisbury FT, Royal United Hospitals Bath: Improving Together Across The Banes, Swindon & Wiltshire Provider Group

 

Topics

Winners of HSJ Partnership and inaugural Independent Healthcare Providers Awards revealed