Trust ‘exited’ 170 staff in three years due to poor behaviour
An ambulance chief has said his trust “exited” more than 170 staff due to culture and behavioural problems in the last three years.
Bullying still on the rise at troubled trust
An ambulance trust with a long history of cultural problems saw the proportion of staff reporting being bullied or harassed increase in 2023.
Five trusts join forces on AI and procurement
Five ambulance service trusts are forming a group, which will include joint projects on artificial intelligence, and a potential move to standardisation and joint procurement of vehicles.
Four regions still without extra ambulances promised by NHSE
Four regions that successfully bid for dedicated ambulances for mental health patients are still without the specialist vehicles, despite growing concerns the NHS is unable to respond to people in crisis.
Trust chief takes over ICB ‘in recovery’
A CEO who has stabilised a struggling ambulance trust is leaving to take over an integrated care board with major finance and performance problems.
Waiting times focus ‘overshadows misconduct’, finds NHSE review
Ambulance trusts have often prioritised capacity and response times over dealing with cases of misconduct, a review of culture in the sector for NHS England has found.
NHSE acts as performance deteriorates in five systems
Five integrated care systems face escalations in central scrutiny and support following “deterioration” against key urgent and emergency care targets.
‘Special measures’ lifted from long-struggling trust
East of England Ambulance Service Trust has been removed from the support programme formerly known as special measures.
Exclusive: Dozens of new ambulances delayed after supplier goes bust
The delivery of more than 100 new ambulances to the NHS could be delayed ahead of winter after the company paid to supply them went into administration, HSJ has learned.
Three patients died after ambulance transfer delays from private hospital
Three patients died after delayed transfers from a private hospital within a nine-month period, coroner’s findings reveal.
The staff wellbeing strategies that work
Zosia Walecka says that trusts are dedicated to improving staff morale and patient care through their emphasis on culture, evidence-based methods, resource allocation, stress management, and promoting equality and diversity
A&E handover delays up by a fifth, leak reveals
Hours lost to ambulance handover delays shot up by nearly a quarter last month amid growing fears about the pressure on ambulance services going into winter, according to figures seen by HSJ.
Leaders must do more to transform the culture within ambulance trusts
Sir Julian Hartley writes about the ambulance sector within the NHS facing challenges of staff wellbeing, cultural cohesion, and operational performance and how compassionate leadership, teamwork, and positive workplace culture are essential for addressing these issues and improving patient care
The Integrator: ‘We’ve got to be more efficient together’
Insider tales and must-read analysis on how integration is reshaping health and care systems, NHS providers, primary care, and commissioning. This week by correspondent Mimi Launder
HSJ Digital Awards 2023: Improving Urgent and Emergency Care Through Digital
WINNER: NHS England - East of England, East of England Ambulance Trust, and East of England UCR Providers: Access to the Stack - Cleric Digital Portal Enabler for Transferring Patients to Urgent Community Response Teams
ICSs most ‘off target’ on recovery named by NHS England
Seven integrated care systems and one ambulance trust have been placed in ‘intensive support’ because of their performance against urgent and emergency care metrics.
‘Covert filming could get you prosecuted’, trust warns staff after undercover exposé
An ambulance trust that was the subject of a documentary involving covert filming by an employee has warned staff they could be subject to ‘disciplinary action and even prosecution’ if they take this type of action.
Trust CEO apologises to staff subjected to racist behaviour
A chief executive has apologised after a survey of his trust’s staff from minority ethnic backgrounds found many had been subjected to racist behaviour by colleagues.
Strike restrictions could make disruption worse, admits government
Introducing minimum levels of service during ambulance strikes could have a ‘significant negative impact’ if staff instead opted for other forms of industrial action, such as overtime bans, the government’s own impact assessment of the proposals has warned.
More trusts vote to strike
Staff at another four ambulance services have voted to take strike action in the ongoing dispute over pay, the union Unison has announced.