![Alastair Beattie](https://d3e6tmgg461bic.cloudfront.net/Pictures/80x80/P/Pictures%2Fweb%2Fw%2Fj%2Fp%2Falastairbeattie3x2_522894.jpg)
Alastair Beattie
Former head of information and statistics, Northumbria Healthcare FT
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What if M&S was run like the NHS?
There is a need for solutions based on a full understanding of the reasons behind the variation and complexity in service delivery, writes Alastair Beattie