WINNER: Mind Matters, Surrey and Borders Partnership Foundation Trust and Limbic: Supporting Referral and Assessment in NHS Talking Therapy Services: How Limbic and Mind Matters Changed the Patient Pathway

Limbic is the first AI mental health chatbot to achieve Medical Class IIa UKCA certification and uses natural language processing to help people access support. It engages patients in an accessible way, whilst identifying and prioritising risk.

Eligibility of patients seeking psychological therapies are validated, so that they receive the right care from the right service, at the right time.

The chatbot saves clinicians precious time as they do not have to spend clinical time collecting administrative measures or checking suitability for the service. This leads to higher well-being and satisfaction for clinicians, leading to less burnout and higher quality care.

Read a detailed case study about this project at HSJ Solutions

Highly commended

  • Midlands Partnership FT: Improving Children and Young People’s Mental Health Through The Sandbox

Finalists

  • Birmingham and Solihull Mental Health FT: Mood on Track - The Bipolar Service
  • Cambridgeshire and Peterborough FT: Rapid Access to Mental HealthCare for Healthcare Workers Boosted by Digital
  • Central and North West London FT with Oxehealth: Adopting non-intrusive Monitoring Technology to Improve Safety and Care Quality on Mental Health Inpatient Wards
  • NHS Arden & GEM CSU, NHS Bedfordshire, Luton and Milton Keynes ICS, and ShinyMind: The Shine Programme: Improving the Mental Health and Wellbeing of Both Patients and Primary Care Staff
  • NHS Somerset ICB: The Somerset Emotional Wellbeing Podcast
  • North Staffordshire Combined Healthcare Trust: All Age Wellbeing Portal
  • Southern Health FT: TREE: Reducing The Use of REstrictive Practices on Psychiatric wards Through Virtual REality Immersive Technology training: A Virtual Reality Feasibility Study