All Blogs articles – Page 39
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Blogs
Crisis management, disequilibrium and thermostats
‘Keep your hand on the thermostat. If the heat is too low people won’t make difficult decisions. If it’s too high, they might panic.’
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Blogs
BP, the NHS and Failure
The NHS could learn from BP’s decision to establish a new safety division with sweeping powers to oversee and audit the company’s operations.
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Blogs
'Tylenol became a classic example of healthcare crisis management'
12-year-old Mary Kellerman of Elk Grove Village, Illinois, woke up at dawn and went into her parents’ bedroom. She complained of having a sore throat and a runny nose. Her parents gave her one extra-strength Tylenol capsule.
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Blogs
Being free at the point of need is one of the NHS's greatest strengths
Comparing the NHS to the US health system, and making a plea to retain the best of what the NHS offers at a time when “all change” may be seen as the holy grail
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Blogs
The NHS needs active listeners
Active listening - it is said we are given two ears and one mouth, and should therefore listen twice as much as we speak. John Whitmore, in his book “Coaching for Performance” tells us that most people are not good at listening to others, and that it is a skill ...
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Blogs
How can managers keep staff happy amid pay freezes and layoffs?
Happy staff work harder and achieve more. This is probably not a big surprise to most managers, nor I suspect is the view that if staff are unhappy it affects their work.
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Blogs
'The report had a world-wide effect on public health'
On 10th September 1973, Marc Lalonde, the Canadian minister of national health and welfare, addressed the PanAmerican Health Organization conference in Ottawa.
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Blogs
Strategy is the key to provider survival
It’s tempting to assume that surviving the economic downturn and implementation of the coalition’s health policy is the key to future provider organisational survival. Not so. It is strategy that will be the defining characteristic of provider organisations during the next decade.
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Blogs
'Meeting big challenges means radically changing how people behave'
We need to promote fairness in how we recruit people, fairness in how we select people for promotion, fairness in how we treat people at work, fairness in how we allocate scarce resources.
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Blogs
'The health secretary is publishing dodgy figures in the name of transparency'
Two of Andrew Lansley’s big summer announcements have irked some in the NHS for a number of reasons, and they were both information publications of sorts.
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Blogs
'The NHS needs to recognise it is wasting talent'
Apparently the NHS isn’t sexist. The fact that fewer than 30 per cent of consultants are women when they make up two thirds of doctors doesn’t indicate prejudice or discrimination.
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Blogs
'Asking people to lead is one thing, actually leading is another'
In the last few years, rather than address what are clearly structural failings, the NHS has had money ploughed into it. I suspect the true level of the funding gap has been under egged and £15 – 20 billion is possibly a conservative estimate.
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Blogs
'Many managers will be sweating on the beach over their future'
‘Some managers think decisions will be made in their absence about their department and their future if they go on holiday’
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Blogs
'A mysterious outbreak led to three nurses becoming infected'
On 27 August 1977, the BMJ published an editorial on an outbreak of a severe haemorrhagic infectious disease.
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Blogs
'The coalition’s distrust of managers means the usual options are closed'
The health white paper has set out a clear direction of travel, but it is far from a done deal.
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Blogs
'GP commissioners will need to look beyond their community and take tough decisions'
‘I don’t want to see the PCT re-created for me to be then told what services I can have as opposed to the services I need for my patients.’ So said a GP commissioner I saw recently to discuss the merger of community health services with his local acute hospital ...
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Blogs
What does it feel like to be a PCT manager?
PCTs will disappear from 2013 - what does it feel like to be a manager in one?
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Blogs
Will the government's plans improve GP performance?
The hope is that pressure from respected and credible peers in the form of GP consortia will help to improve performance in primary care. But will it?
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Blogs
The emotional leadership expectations of chief executives
The White Paper changes will be more challenging for chief executives who will be expected to help manage the emotions of thousands of staff concerned about their future. This includes accepting that many staff will put themselves - rather than their organisation and perhaps the NHS - first.
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Blogs
Don Berwick’s appointment to CMS and the politics of “If we don’t have it, you don’t need it”
Today, Don Berwick was sworn in as the new leader of the Centers for Medicare and Medicaid. While Berwick commands the widest respect, many feared that his appointment could be delayed or hampered in congressional hearings by opponents to health reform whose goal it is to make the countless next ...