All Care Quality Commission (CQC) articles – Page 15
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NewsLeaked CQC survey reveals ‘bruising’ impact of inspection overhaul on staff
Leaked results from a recent survey of Care Quality Commission staff have revealed a dramatic drop in staff confidence in both the organisation and its strategic direction, with further concerns raised about changes being made to its inspection regime.
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NewsCQC brings in whistleblowing gurus to boost ‘independence and credibility’
The Care Quality Commission has hired two independent whistleblowing champions to oversee a major review of how it listens to concerns.
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News‘Money became king’ under special measures regime, trust leaders claim
An acute trust was forced to try to balance its books, while operating with too few staff and being unable to reassure itself on quality due to a ‘non-existent’ governance system, its current leaders have claimed – as they warned that when organisations are put under financial pressure ‘quality suffers’.
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HSJ LocalHospital ‘restricting patients unlawfully’, CQC warns
An acute trust has been served a warning notice by the Care Quality Commission after inspectors found it was failing to carry out mental health assessments properly, leading to patients “being restricted… unlawfully”.
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Expert BriefingNorth by North West: Unease around waiting list prioritisation
Essential insight into NHS matters in the North West of England. Contact me in confidence here.
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Comment'Enough is enough': it's time for concerted action on poor maternity care
Sara Ledger emphasises the urgent need to improve maternity services across the country.
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NewsCQC inspection approach helping fuel emergency care crisis, says trust chief
A trust chief executive says the Care Quality Commission’s inspection regime is still overly focussed on individual organisations, rather than systems, and this is driving the ‘risk aversion’ which is partly responsible for the emergency care crisis.
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NewsBoard to get anti-racism training as CQC orders cultural improvements
Regulators have told the agency that supplies blood to the NHS to develop a more inclusive culture, after hearing multiple reports of ethnic minority staff being ‘disrespected’ and discriminated against.
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HSJ LocalCEO found mismatch between image and reality of ‘outstanding’-rated trust
A chief executive who joined an outstanding-rated trust last year has suggested it hasn’t matched up to its external reputation, and he was surprised by some of its challenges.
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HSJ AwardsHSJ Patient Safety Awards 2022: Changing Culture Award
Partnered by WINNER BrisDoc Healthcare Services: Employee-Owned Social Enterprise Providing NHS Primary Care Services 24/7
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NewsCEOs ‘risk becoming prisoners’ in trusts with poor culture
Trust chief executives risk becoming “prisoners” of organisations with poor cultures if they do not “step back and see the bigger picture”, a former chief inspector of hospitals has said.
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Expert BriefingNorth by North West: New lows for ambulance handover crisis
Essential insight into NHS matters in the North West of England. Contact me in confidence here.
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NewsCQC taking ‘regulatory action’ against every fourth service it inspects
A quarter of high-risk services the Care Quality Commission has recently inspected required enforcement action from the regulator, its chief executive has revealed.
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HSJ LocalLeadership review launched at ‘outstanding’ trust
The Care Quality Commission has launched a review of leadership at an “outstanding”-rated specialist trust, after receiving multiple concerns from whistleblowers.
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NewsCQC lead hospital inspector quits for ICS role
The Care Quality Commission’s head of hospital inspection is leaving the watchdog next month to oversee quality of maternity services for an integrated care system, it has emerged.
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NewsParamedics in ‘Mexican standoff’ with A&E staff after ‘unprecedented’ rule change
Angry exchanges between paramedics and A&E staff in Liverpool have broken out after new measures were deployed to hold and treat patients in the back of ambulances.
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CommentNational positivity strategy to put the smile back on the NHS's face
It’s never been more important for the NHS to look on the bright side - in fact, it’s now official policy. Julian Patterson reports
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NewsTrust orders 'civility training' for senior leaders
An ambulance service rated ’inadequate’ by the Care Quality Commission has set out a wide-ranging improvement plan, including ’civility training’ for senior leaders and ensuring board members hear a mix of ’positive and negative’ stories from patients and staff.
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Expert BriefingNorth by North West: Devo leaders jump on life expectancy findings
Essential insight into NHS matters in the North West of England. Contact me in confidence here.
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NewsService threatens to sue CQC after ‘inadequate’ rating
An independent mental health facility is challenging an “inadequate” Care Quality Commission rating, and said it will use “the full extent of the law” to do so.