Cassandra Yong
Cassandra Yong, partner, Boston Consulting Group
Contact info
- Email:
- yong.cassandra@bcg.com
HSJ PartnersGetting to grips with the workforce conundrum: A practical approach
Boston Consulting Group discusses how an approach that prioritises the engagement of frontline staff, and that leverages three key elements – data transparency, leadership, and empowerment and accountability, can lead to real and sustained improvements in activity, outcomes and staff engagement.
HSJ PartnersVirtual Wards: Getting the model right - A Perspective for NHS Leaders
NHS Virtual Ward models are a necessary solution for today’s challenges and the right investment for the future. The decisions trust and ICB leaders must make today can turn pioneering home care options into permanent operational improvements to the NHS hospital experience