All Change management articles – Page 40
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News
Learn from patient safety failures, trusts urged
Poor leadership, ineffective management and inadequate teamwork are common to failings in patient safety, the Healthcare Commission has said.A report looking at lessons from 14 investigations said the boards of failing trusts often concentrated on work such as meeting targets or mergers at the expense of other activities.
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HSJ Knowledge
Social movements in the health service
A hospital division has achieved unified working by agreeing a charter for staged change, write Jon Baber and Mary Sexton
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HSJ Knowledge
Value for many - improving learning difficulties services
A consultation on learning difficulties services seeks to help most service users to live in the community, while increasing monitoring and support. Mark Gould reports
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HSJ Knowledge
Lesley Wright on making everyone a quality manager
Quality is something we all hear a great deal about. But when asked the question 'how do you define quality?' many stop, pause and think, and a period of silence is followed by a variety of responses.
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News
Darzi seeks patients' views on NHS
Junior health minister Lord Darzi is today meeting NHS staff, patients and members of the public.More than 1,000 people will be asked to give their views on the NHS in general and particularly on their feelings about GP access and opening hours.
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HSJ Knowledge
Helen Bevan on the productive theatre
Hot on the heels of the successful Productive Ward, the NHS Institute has begun the Productive Operating Theatre programme in response to great demand.
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HSJ Knowledge
Improvement culture: four tools for driving change
Making things better is less about the nitty gritty than values, leadership, will and skill
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HSJ Knowledge
Home truths from New Zealand's healthcare system
The UK and New Zealand are similar enough for them to learn from each other's very different health service reforms, writes Chris Ham
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HSJ Knowledge
David Lee on managing risk
One of the joys of NHS management is that you learn something new every day - sometimes an awful lot. Take, for example, the assurance framework and risk register. Not long ago, if I'd been asked about them in a pub quiz I'd have had to guess. But now I ...
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HSJ Knowledge
Creating the perfect acute hospital
Judges for the HSJ Award for acute healthcare organisation of the year said if you pulled together all the best practice around the country, you would have the perfect trust. So what would it look like, asks Daloni Carlisle
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News
Sir Gerry had a point, admits Rotherham chief
Management guru Sir Gerry Robinson's documentary series at Rotherham General Hospital has led to dramatic changes in the way it is run, its chief executive has claimed.
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News
Trusts urged not to 'fritter away' £1.8bn surplus
NHS managers must 'up their game' to earn autonomy and win the respect of their communities, the NHS chief executive has warned.
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HSJ Knowledge
Mobilising the workforce to improve healthcare
Studying the dynamics of social movements such as recycling and the anti-smoking lobby could be the key to improving the quality and safety of healthcare in the NHS. Jo Bibby explains
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HSJ Knowledge
Productive ward: making time to improve patient care
Frontline staff will be able to devise their own strategies for spending more time with patients under productive ward. Alexis Nolan reports
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News
Audit Commission report calls for clinical engagement
Better working relationships and communication between clinical and finance staff is vital for a more efficient NHS, according to an Audit Commission report.
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Comment
Kate Silvester on repairing processes in the NHS
NHS managers are not taught to understand how the symptoms of the NHS are generated by the invisible processes they and their colleagues in other departments manage. NHS shop floor staff are experts in these processes - but only as far as their own role goes. This process blindness leads ...
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HSJ Knowledge
Leadership in the NHS - how to sponsor change
To make any change project successful, a good sponsor is essential. Paul Allen explains what the role demands
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HSJ Knowledge
Raj Persaud on cognitive dissonance theory
NHS managers should be aware of a famous theory in social psychology called cognitive dissonance. It has become one of the most dominant ways of accounting for many puzzling behavioural phenomena in the world of academic psychology, yet it remains relatively obscure outside the field.
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HSJ Knowledge
Efficiency training for behavioural change
Neal Hattersley explains how efficiency can be improved at the service provision level by recognising the need for training
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Comment
Hilary Thomas on clarifying the NHS insurer-provider divide
Separating the NHS’s purchaser and provider functions more clearly would help everyone who works in the service focus unambiguously on their purpose