
Charlotte Augst
Charlotte came to London in 1997 to pursue postgraduate studies. Since graduating with a PhD from the university of London, she has engaged in health, care and research policy making – in Parliament (for the Chair of the Science and Technology Select Committee), for national regulators (HFEA and GPhC), and in the voluntary and community sector. For the last 10 years, she has led work in collaborations and coalitions (CEO of Richmond Group of Charities, and National Voices), building networks and connecting decision makers with experts by profession or experience.
She now advises public sector organisations, charities and industry partners on strategy, influence, and their work with people and communities. She is a policy associate at the Future Governance Forum and a non executive director of the Innovation Unit.
Contact info
CommentAssisted dying must be the start of greater patient choice at end of life
As debates on the 10-Year Plan and assisted dying unfold, real patient agency in end of life care remains elusive despite clear public desire for choice and dignity
CommentHow to break the logjam preventing change
Charlotte Augst and Paul Corrigan explore the stark reality of the current healthcare challenges, dissecting policy failures, and proposing an approach to reshape patient-professional interactions for sustainable change in the NHS
CommentThose with multiple conditions are the core customers of the NHS
One in four of us are now living with multiple long-term conditions, and this proportion is growing as the population ages. Charlotte Augst, director for policy, campaigns and improvement at Diabetes UK, says this should be a useful lens for service planning and design.

CommentPublishing an integration white paper smacks of desperation
There seems to be a moratorium on meaningfully investing long-term and in a strategic way in the things that will make the biggest difference: workforce, team capacity, culture change. By Charlotte Augst, chief executive of National Voices
CommentThe fatalism of leaders turns blind eye to vulnerable lives
The fatalism of response and the slowness of decision making in dealing with the pandemic is largely based on the assumption that nothing can be done to make others safer. By Charlotte Augst
CommentWe need a more compelling vision for the NHS reforms than simply 'undoing Lansley'
With the forthcoming health bill set to be introduced to Parliament in the next few weeks, and more technical guidance on the reforms due from NHS England soon, there is limited time to set out a much needed for vision for the changes they will bring, by Richard Murray, Charlotte ...
CommentWhat HIV care can teach us about treating long covid
To successfully rehabilitate long covid patients, we should learn from existing best practice in long-term conditions care such as HIV, writes Charlotte Augst
CommentWhat Stevens’ successor needs to bring to the table
Sir Simon Stevens’ time as NHS England chief has shown us the service needs a different kind of leadership which places trust in the people who do the caring, says Charlotte Augst
Comment‘If you are not at the table, you are likely to be on the menu’
A vision for how integrated care system reform can lead to a more democratic, equitable and human health and care system, by Charlotte Augst and Alex Fox.
CommentThe pandemic has broken the promise of universal healthcare
The promise of universal healthcare from the NHS has been broken, as it is not “coping” with covid-19, and will be hard to reinstate without being honest, writes Charlotte Augst
CommentThe three key tests for the comprehensive spending review
Charlotte Augst shares her insights on the need to strengthen places and communities to overcome inequalities and rebuild the health and wellbeing sector
CommentTalk to shielding people before time runs out
The NHS has a window to address the inequality which shaped the first wave of covid-19, as we enter the next phase of the pandemic, writes Charlotte Augst.
CommentThere was not ‘spare capacity’ during the covid crisis
Claiming there was “spare capacity” in the NHS during this crisis ignores sacrifice, pain, diagnoses missed, and support withdrawn from people in need, says Charlotte Augst.
CommentThe social fabric has been torn and it's damaging health
Charlotte Augst, of National Voices, and Ian Hudspeth, of the Local Government Association, on the importance of communities and social support to wellbeing - and the need to prioritise it accordingly.
CommentClose the gaping gap between policy and people’s lived reality
What does the 10 year plan, now being worked up by the NHS, need to contain to bridge the distance between policy and the lived reality of people using services, wonders Charlotte Augst
- Comment
Straight talk is the only way to win the public's trust on STPs
We must sweep away jargon and speak our message loudly and clearly if the public are to embrace sustainability and transformation plans











