Comment archive – Page 392
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CommentNicky Spencer on handling NHS complaints
It’s tempting to avoid complaints or that quiet aside that indicates dissatisfaction with our services. But it’s a false economy. Dealing well with complaints as early as you can saves time, resources and reputation, and improves quality.
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CommentPaul Corrigan on NHS reform
NHS reform requires the creation of significant parts of the NHS system that are independent of the Department of Health and the NHS mainstream hierarchy of the past.
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CommentMedia Watch: NHS cost cutting
At the start of last week, the papers were obsessed with Gordon Brown’s first use of the C-word. By the end of the week politicians of all hues were at it and it was impossible to get away from it.
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CommentGary Belfield on world class commissioning
World class commissioning is not a status to be achieved and retained but an ongoing process of improvement which has patients’ changing needs at its heart
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CommentChris Ham on increasing NHS co-operation
Tighter budgets and more integrated care mean the co-operation and competition panel must change tack away from its old policy of relying on competitive markets
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LeaderFiring squads won’t solve trusts’ problems
The naming of 34 trusts as poor performers will strike fear into the managers in charge.
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LeaderA shot in the arm for GPs as they eye swine flu profits
Why is the government shovelling yet more money to GPs?
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CommentPete Mason on covert NHS leadership
A covert leader has a rather dramatic ring to it and sounds like someone likely to be heading up a secret unit on an international mission - all very James Bond.
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CommentSimon Stevens on Labour’s mistakes
Heat rather than light has been the main output of this summer’s transatlantic healthcare comparisons.
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CommentYour Humble Servant: NHS carbon reduction
‘The NHS could immediately achieve much larger savings if the SHAs, Monitor and CQC stopped emitting the whole time… after all there is carbon in flatulence isn’t there?’
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CommentMedia Watch: Andy Burnham and patient experience
This week the press went to town on how health secretary Andy Burnham is planning to shackle hospital budgets to patient experience for the first time.
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CommentMichael White on the election battle
This week’s TUC conference signals the start of the political season, when the rhetorical volume gets turned up.
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LeaderHSJ Resource Centre: now with more practical tips for managers
This week HSJ expands its Resource Centre section to provide managers with even more practical inspiration on how to do their jobs.
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LeaderMcKinsey report was no fiendish plot, just an attempt to grasp the reality
Last week’s revelation by HSJ of the pain the NHS might have to endure to achieve savings in the order of £20bn by 2014 dominated the national media.
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CommentJon Restell on NHS managers fighting back
The politics for managers in all four UK health services are tough, and the fiscal squeeze and a forthcoming general election make them tougher.
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CommentCally Bann: psychopathic managers
September: everyone’s favourite board. Papers the weight of a Nigella compendium but without the taste, tease or titillation. Unless you get your rocks off on the compliance return, the assurance framework, the risk register or the update on the implementation of the HR strategy 2007-11.
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Comment'People, the NHS needs managers'
The media seized on HSJ’s scoop on the Department of Health-commissioned McKinsey report.
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CommentMichael White on NHS spending and the McKinsey report
As if last week wasn’t more than usually nightmare-ish enough for the NHS’s managerial officer class, with a convicted murderer’s birthmarks and the leaked McKinsey report providing only two of many horrid headlines, this week started with a fresh jolt.
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CommentMike Farrar on QIPP - quality, innovation, productivity and prevention
QIPP needs to become woven into the NHS’s DNA, and efficiencies come from the avoidable use of NHS resources, effective partnerships and best practice