Friends and family test changes announced

Nurse and clip board and patient

Source: The Friends and Family Test has not been received with universal rapture by the NHS

NHS England is to change how the friends and family test is implemented and presented after a major review concluded it cannot be used as a “single measure” for the quality of care across the health service as originally intended.

You need to be signed in to read more

HSJ

Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

  • All of HSJ.co.uk and our HSJ mobile app
  • News and insight on all areas of public funded healthcare
  • Expert commentary, insight and analysis from industry leaders
  • 9 weekly ‘Expert Briefing’ insight emails covering a variety of specialist topics

Sign into your account here