WINNER: Cambridgeshire and Peterborough CCG, Arthur Rank Hospice Charity, HUC and East of England Ambulance Service Trust: 111 Option 3 - Palliative Care Telephone Service

This community-based NHS 111 option 3 Palliative Care Hub Service is staffed by clinical nurse specialists providing improved access to palliative care advice, support, treatment, and signposting. It’s available to patients, carers, GP or other health professionals by calling 111 and selecting option 3. The CNS will discuss status and issues being experienced and can provide direct support or liaise with other services such as out-of-hours primary care, community nursing teams, social care, voluntary organisations, and acute consultants if required. The service is available 5pm-9.30am and 24 hours at the weekend and bank holidays.

Read a detailed case study on this project on HSJ Solutions.

Highly commended: Tower Hamlets GP Care Group, Poplar HARCA and North East London CCG: Health Spot

Finalists

  • Boroughbury Paston Primary Care Network: Wildflowers
  • Innovation Agency, Liverpool Heart & Chest Hospital FT, Liverpool University Hospitals FT and Primary Care Knowsley: Proactive Management of Asthma in Primary Care for Patients in Knowsley
  • Norfolk and Waveney CCG: Covid-19 Protect
  • North Norfolk Primary Care: Reducing Patient Waiting Times From 50 Weeks to 48 Hours With Photo Advice and Guidance
  • South Yorkshire and Bassetlaw ICS Cancer Alliance: Nudge the Odds - Adopting Behavioural Science to Increase Early Diagnosis of Cancer
  • Southend West Central Primary Care Network as part of Mid and South Essex Health and Care Partnership: Southend Integrated Healthcare for the Homeless
  • Woolpit Health Centre and West Suffolk CCG: Mass Vaccination Drive Through

Topics

The NHS’s ‘greatest generation’