All HSJ Knowledge articles – Page 104
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HSJ Knowledge
HSJ Awards 2010: Partnership Working
Take a look at last year’s winners to help you put together a winning entry
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HSJ Knowledge
HSJ Awards 2010: Primary Care Organisation of the Year
Take a look at last year’s winners to help you put together a winning entry
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HSJ Knowledge
Book Review: Understanding Health Inequalities
A study of inequalities is at its best on analysis, writes Lucy Reynolds
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HSJ Knowledge
Plugging the inequality gaps with prevention
A workforce in the West Midlands uses its community knowledge to help some of the most at-risk and disadvantaged people, as Stuart Shepherd explains
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HSJ Knowledge
Innovation: an uninterrupted flow of ideas
A project on reducing medication errors illustrates human-centred design thinking, says Jennifer Taylor
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HSJ Knowledge
How to be an NHS change leader
The success of a change initiative relies on strong leadership from chief executives - so how do you make that happen, asks Chris Roebuck
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HSJ Knowledge
The journey to the job of NHS chief executive
Research among chief executives pinned down the aspirations as well as the accomplishments that lead to the top, say Linda Barber and Carol Pickering
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HSJ Knowledge
Integrated care services
The new guide From the Ground Up is an invaluable toolkit for PCT service planners and estates managers wanting to develop sites and buildings to support the delivery of integrated care services.
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HSJ Knowledge
HSJ Awards 2010: Quality and Productivity
Take a look at last year’s winners to help you put together a winning entry
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HSJ Knowledge
HSJ Awards 2010: Workforce Development
Take a look at last year’s winners to help you put together a winning entry
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HSJ Knowledge
Book Review: Obliquity
Complex goals can be reached by some roundabout routes, says Phil Swann
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HSJ Knowledge
Managing stress in the NHS – the legal perspective
It is normal to feel some degree of stress at work and employers can avoid compensation claims by giving reasonable support, says Andrew Craggs
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HSJ Knowledge
Mental health innovation: how to drive quality from pilot to practice
Mental health services are providing the NHS with clear examples of quality and productivity projects that have significant outcomes, says Andy McKeon
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HSJ Knowledge
Essential items for your NHS recession survival kit
The lean thinking needed during hard economic times is an eye opener for better management, says Phil Kenmore
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HSJ Knowledge
Patient experience
In a Department of Health Statement on May 17, Health Secretary Andrew Lansley said: “Knowledge of patient experience is essential for understanding how best to improve care. I don’t intend to be locked away in an ivory tower. That’s why in addition to my other duties I will routinely read ...
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HSJ Knowledge
Back office cost reductions
Providing FHS administrative services is part of primary care trusts’ role and includes maintaining contractor performer lists, paying primary care contractors, maintaining population databases and administrating screening programmes. Many PCTs use shared service arrangements to deliver these services.
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HSJ Knowledge
Partnership working and the flu pandemic
The H1N1 pandemic never reached the intensity feared, but the emergency response set in place has strengthened partnership working.
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HSJ Knowledge
How to take control of difficult conversations
Avoiding difficult conversations will only allow the underlying problems to fester, writes Alec Grimsley
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HSJ Knowledge
Outpatient experience
The Picker Institute Europe coordinated the national outpatients survey for the Care Quality Commission in 2009. This is a summary of the key findings.
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HSJ Knowledge
HSJ Awards 2010: Clinical Service Redesign
Take a look at last year’s winners to help you put together a winning entry