All HSJ Knowledge articles – Page 209
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HSJ Knowledge
Dave Lee on listening to complaints
The idea of a committee as an inherently good thing may be counter-intuitive. When Liberal Democrat health spokeswoman Baroness Julia Neuberger decided in 1993 that the community trust she was chairing should have a customer services committee, there were no bets on its longevity.
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HSJ Knowledge
Dave Roberts on QOF and chronic diseases
The quality and outcomes framework rewards general practices for providing evidence-based, high-quality care to patients with a specific set of chronic conditions. But its data can be used to improve other processes.
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HSJ Knowledge
Seven questions to assess your non-executives
Measuring the performance of non-executive directors is not easy but these seven fundamental questions might help, writes Sir Andrew Likierman, of London Business School
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HSJ Knowledge
Legal briefing: preparing for strike action
Managers should take heed of the first national strike to hit NHS service for 18 years to learn lessons for the future
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HSJ Knowledge
When 3x9=24 and fewer tired doctors
A fresh approach to rota design in the wake of the European working-time directive could help ensure that doctors and patients are better looked after. Professor Roy Pounder explains
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HSJ Knowledge
Gail Richards on community cohesion
What do you think about when you hear the phrase 'community cohesion'? Is it only important in inner cities? And do we have a role to play?
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HSJ Knowledge
Social marketing in practice
The announcement last month by health minister Caroline Flint of the launch of a social marketing strategy for obesity next year highlights the importance of social marketing in delivering results that more traditional approaches fail to achieve.
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HSJ Knowledge
Legal briefing: commissioning change after North Eastern Derbyshire PCT
PCTs need to be aware that commissioning of health services has to meet basic standards of transparency and fairness under European Union law
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HSJ Knowledge
Bolton Hospitals trust - lean thinking
Download powerpoint presentations from the event
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HSJ Knowledge
Major research initiative launched for policy makers and managers
The Health Foundation's five-year, £2.5m QQUIP research initiative to help healthcare policy makers, managers, clinicians, researchers and patient groups to better understand and make informed decisions about how to improve healthcare quality will go online next month.
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HSJ Knowledge
Research shows how patient involvement can improve healthcare quality
Involve the patient for better health outcomes and efficiency. That's the strategy suggested by new research from the Health Foundation.
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HSJ Knowledge
Identifying 'ghost' patients in residential and nursing homes
There are plenty of methodologies for systematically validating list of patients registered with primary care trusts to identify 'ghost' patients - those who no longer live at their recorded address or do not exist.
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HSJ Knowledge
New efficiency indicators launched
The National Institute for Innovation and Improvement has launched a set of efficiency indicators, a number of which have a people management dimension.
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HSJ Knowledge
Out of harm's way: developing the PICU
Psychiatric intensive care units are meant to serve patients who are too ill for general inpatient treatment. Emma Dent investigates how they are developing their role in the absence of mandatory standards
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HSJ Knowledge
First findings from clinical measurement scheme show where more work is needed
The Health Foundation used this year's party political conferences to explore what impact national clinical measurement schemes are having on the NHS.
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HSJ Knowledge
Stephen Thornton on global patient safety challenges
'I was struck by how hospitals in Malawi and the UK face similar challenges in making healthcare safer for patients' The chief executive of the Health Foundation and our new regular columnist discusses the global challenges of patient safety and some possible responses
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HSJ Knowledge
Legal Briefing: resolving payment disputes between PCTs and foundation trusts
As the NHS becomes accustomed to the legally-binding contracts between primary care trusts and foundation trusts, the main pressure points are beginning to emerge.
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HSJ Knowledge
Productive ward: stand by your bed
Inpatient care swallows funds and staff time. Jennifer Taylor reports on a pilot scheme that aims to break the cycle