All HSJ Knowledge articles – Page 94

  • complaint anger shout
    HSJ Knowledge

    Pete Mason on dealing with complaints

    2010-11-23T00:00:00Z

    The number of serious complaints against primary and secondary care trusts was released last month as part of a review by the parliamentary and health service ombudsman.

  • Beyond Crisis: achieving renewal in a turbulent world, Gill Ringland Oliver Sparrow and Patricia Lustig, Wiley 2010
    HSJ Knowledge

    Book Review: Beyond Crisis

    2010-11-23T00:00:00Z

    The world faces critical times and must keep self renewing, says Anoop Maini

  • lungs_xray.jpg
    HSJ Knowledge

    How to reduce COPD admissions with personal care plans

    2010-11-22T00:00:00Z

    Chronic obstructive pulmonary disease is the second most common cause of emergency admissions to hospital; one in eight acute emergency admissions is the result of an acute exacerbation of the condition.

  • HSJ Knowledge

    Fundamentals of the NHS

    2010-11-21T00:00:00Z

    A business critical briefing from HSJ’s Fundamentals of the NHS conference.

  • HSJ Knowledge

    Fundamentals of the NHS - conference sessions

    2010-11-21T00:00:00Z

    A business critical briefing from HSJ’s Fundamentals of the NHS conference.

  • HSJ Knowledge

    Joint ventures in the health sector

    2010-11-18T00:00:00Z

    The detail of the white paper Equality and Excellence: Liberating the NHS and its impact and meaning has yet to emerge.

  • HSJ Knowledge

    Future opportunities for PCTs

    2010-11-18T00:00:00Z

    The formation of the GP consortia bodies is being seen as an opportunity to be grasped by the best of the PCT teams.

  • HSJ Knowledge

    Forecasting methods in healthcare planning

    2010-11-18T00:00:00Z

    Current healthcare planning assumes that a combination of primary and community care initiatives and public health improvements will reduce the need for hospital beds, despite an increasingly elderly population.

  • HSJ Knowledge

    Multi-source feedback

    2010-11-18T00:00:00Z

    The communication of effective and constructive feedback has long been a thorny issue in many an organisation, and not least the NHS.

  • HSJ Knowledge

    Electronic prescribing

    2010-11-18T00:00:00Z

    Picture the scene. A doctor is attending a Fitness to Practise hearing at the General Medical Council. She stands accused of making a prescribing error which has lost a patient his life. The doctor is now fighting for her career.

  • HSJ Knowledge

    Data protection

    2010-11-18T00:00:00Z

    Recent moves by the Department of Health to tighten up on data management mean that healthcare service providers must meet the international quality standard, ISO27001.

  • HSJ Knowledge

    Cost savings and operational efficiency

    2010-11-18T00:00:00Z

    The NHS currently faces a big challenge on the way in which it delivers healthcare to patients as a result of budget pressure.

  • HSJ Knowledge

    Clinical leadership

    2010-11-18T00:00:00Z

    There are countless definitions of leadership, but the majority concur that leadership is about working with people and organisations to achieve goals and to produce change. While overlapping with management, there is an enhanced focus on change, vision, inspiration and empowerment.

  • Mean score across all domains
    HSJ Knowledge

    GPs get a check-up of their own as a new era dawns

    2010-11-18T00:00:00Z

    Confidential assessments offered by one primary care trust helped practices to identify strengths and weaknesses in the run-up to the new commissioning arrangements. Tim Riley and colleagues explain how it was done

  • Managing Oneself by Peter  F Drucker, Harvard Business School Press, £5.99
    HSJ Knowledge

    Book Review: Managing Oneself

    2010-11-18T00:00:00Z

    The first thing to strike me about this book was its (lack of) size. Managing Oneself is a reprint of an article from the Harvard Business Review, and at 55 small pages it is a distinctly slim volume. 

  • The big four enablers that  bring about big change
    HSJ Knowledge

    The big four enablers that bring about big change

    2010-11-18T00:00:00Z

    Large-scale change in healthcare often fails, but the latest challenge in England of improving quality while reducing costs is possible with a four-pillar approach, write Penelope Dash and colleagues

  • HSJ Knowledge

    Pharmacy regulation

    2010-11-17T16:27:00Z

    The General Pharmaceutical Council (GPhC), the new independent regulator for pharmacists, pharmacy technicians and pharmacy premises, launched on 27 September 2010. The establishment of the GPhC will lead to changes to the way in which the profession is regulated.

  • HSJ Knowledge

    Lean in mental health

    2010-11-17T16:23:00Z

    Cambridgeshire and Peterborough Foundation Trust forecast a saving of £16 million and a 100 per cent increase in clinical time spent with patients.

  • HSJ Knowledge

    Health and social care regulation

    2010-11-17T16:11:00Z

    In the short time since the spring general election, the new coalition government has announced significant changes to the health and social care regulatory sector.

  • HSJ Knowledge

    Manchester Academic Health Science Centre

    2010-11-17T16:08:00Z

    Manchester Academic Health Science Centre (MAHSC) is one of the five AHSCs in England designated by Department of Health in March 2009. The designation recognises excellence in research, innovation, education and patient services which combine to provide a strong capacity for translational medicine.