WINNER

North West Ambulance Service: Saving The Lives of Patients in Mental Health Crisis - Developing an Advanced Questionnaire Model to Support Timely Ambulance Dispatch in Cases of Life Threatening Overdose

The national NHS ambulance clinical decision-making tool “Pathways” codes the majority of patients who phone 999 after taking an overdose as a category 3 response. Pressures in the urgent and emergency care system mean that ambulance responses to these calls are often delayed, sometimes with tragic consequences. This project aims to reduce avoidable harm by upgrading the category of 999 call following a potentially life-threatening overdose. NWAS have developed a new process for identification of high-risk overdoses, upgrading those who have taken any of 20 high-risk medications to a category 2 coding and consequent urgent ambulance dispatch.

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Highly commended

Oxleas FT: Embedding Relational Security See Think Act Framework across acute inpatient services - Oxleas Journey

Finalists

Sheffield Health and Social Care FT, Sheffield African Caribbean Mental Health Association, Sheffield Flourish: Less Talk, More Action: Partnering With Community Leaders to Reduce Race Inequalities in Mental Health

Central and North West London FT: Reducing Restrictive Practice - A Whole Team Approach

Croydon GP Collaborative Ltd: SMI Home Visting Service

Humber Teaching FT: Department Mental Health Streaming

Harrow Home Treatment Team: Psychosocial Interventions Harrow Home Treatment Team

Kent and Medway Partnership Trust: Driving Down Sexual Safety Incidents on Forensic Learning Disability Wards

West London NHS Trust: Highly Engaging De-escalation Techniques Face-to-face Training Programme for All Frontline Staff With QR-Coded Interactive Digital Booklet

 

 

Topics

HSJ Patient Safety Awards 2024 winners announced