All articles by Ingrid Torjesen – Page 3
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HSJ Knowledge
NHS complaints: how to give dissatisfied patients a happy ending
Big changes in the way service quality is overseen mean NHS trusts now carry a greater onus to resolve complaints themselves, says Ingrid Torjesen
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HSJ Knowledge
Working hours target deadline fast approaching
Now is the time to get back on schedule and ensure your trust is ready for the August deadline, since delays could bring penalties.Ingrid Torjesen reports
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HSJ Knowledge
Far and wide
The principles of Productive Ward are now being applied in community hospitals and mental health wards. But will the programme succeed outside its original context, asks Ingrid Torjesen
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News
DH intervention forces cancer rethink
A primary care trust has been forced to review its plans to centralise specialist gastrointestinal cancer services after what is believed to be an unprecedented intervention by the Department of Health.
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News
Out of hours care standards to be applied to urgent care
National standards for out of hours providers could be extended to cover some in-hours services.
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News
Charities warn on information prescriptions scheme
Charities in information prescription pilots have warned the scheme risks failure unless it is mandatory and supported by incentives.
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HSJ Knowledge
Stop-smoking case studies: quitters can win
Now the most motivated ex-smokers have stubbed out their last cigarette, Ingrid Torjesen finds out how services are reaching out to the less enthusiastic would-be quitters
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News
Lord Carter to head up NHS competition panel
Lord Carter of Coles is to be the first chair and director of the NHS Co-operation and Competition Panel.
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Comment
Media Watch: taking on obesity
As health secretary Alan Johnson packed up for the summer, he left a stern warning about the dangers of overindulgence.
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News
Report finds targets boost progress for sexual health
Primary care trusts must undertake five-yearly comprehensive sexual health needs assessments of their area, set local targets and make someone at board level accountable for their strategy, according to a progress report on the national strategy for sexual health and HIV.
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News
Joint appointment smooths way for Kingston merger
Kingston primary care trust and council are consulting on plans to integrate. The PCT and local authority have appointed the first joint director of finance as part of a move to promote greater partnership working.
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News
Cornwall's one-site cancer plans run aground
A primary care trust's aim to centralise specialised cancer services has been derailed by the council's overview and scrutiny committee, which wants a full public consultation.
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News
A shot in the arm for community health services
The government is promoting the social enterprise model of service provision, but there are other options available to primary care trusts. Ingrid Torjesen offers an overview
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HSJ Knowledge
Darzi's vision - towards a quality-obsessed NHS
Under Lord Darzi's recently published plans for the health service, clinicians will lead the charge to top-quality care. Ingrid Torjesen explains
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HSJ Knowledge
Making clinical leadership happen
Education and training are key components of Lord Darzi's plans to increase clinical leadership in the NHS. Ingrid Torjesen explains how the clinical landscape will change
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HSJ Knowledge
Gordon Brown pledges to free and empower staff
The prime minister Gordon Brown has pledged to 'back to the hilt' NHS staff when they want to improve services.
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HSJ Knowledge
NHS60: If the care fits
Experts predict a future in which primary care will be delivered by a variety of suppliers in integrated packages tailored to individual needs, reports Ingrid Torjesen
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News
Trusts face green targets in bid to cut carbon footprint
The NHS will lead the way in tackling climate change by shrinking its carbon footprint by 60 per cent by 2050, the government has proposed.
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News
Share rising mental health costs, says King's Fund
The cost of mental health services is expected to rise by 45 per cent over the next 20 years, the King’s Fund has predicted.But in its long-awaited report on the future funding of mental health services, it says the NHS should not be expected to fund the increased cost alone.
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HSJ Knowledge
Extended hours: crying out for flexibility
The government's guidance on extended hours is not the only way for GP practices to answer the pleas for better access. Ingrid Torjesen looks at some local solutions