2009-11-19T00:00:00
It’s official. The NHS has discovered “the patient experience” and it has moved from a position of inconsequential “soft data”, usually relegated to the “touchy-feely” domain, to being a hard reality at executive and policy levels.
With a HSJ subscription you’ll unlock:
Already a subscriber? Sign into your account here
Part of HSJ Information Ltd. The White Chapel Building, 1st Floor, 10 Whitechapel High Street, London, E1 8QS. Registered in England and Wales. Company registration 2530185
Site powered by Webvision Cloud