All Leadership articles – Page 187
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CommentThe hard data man’s soft spot
The executive medical director of the NHS Information Centre is an information evangelist but says patients’ stories are as relevant as numbers.
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HSJ KnowledgeFish for the best variety of CCG
CCGs will be more like a colourful array of tropical fish than a dull salmon farm
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HSJ Local
Board to be told a ‘patient story’
PERFORMANCE: An initiative has been launched to improve the board of East Sussex Healthcare NHS Trust’s knowledge in patient experience.
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NewsCQC whistleblower to stay on the board
The Care Quality Commission non-executive director who gave highly critical evidence to the Mid Staffordshire Foundation Trust Public Inquiry will stay on the regulator’s board, despite attempts by its chair to remove her.
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HSJ Local
New vice chair for James Paget FT
WORKFORCE: Peter Franzen is to become the vice chair at James Paget University Hospitals Foundation Trust.
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HSJ Local
Dorset Healthcare chief exec goes 'back to the floor'
WORKFORCE: The chief executive of Dorset Healthcare Foundation Trust has been going “back to the floor” and shadowing staff on the front line.
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HSJ KnowledgeThe 'medic to manager' move
The NHS’s divide between clinical leaders and management must be closed
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HSJ KnowledgeWhistleblowing: the way ahead
Strong leaders are essential if future whistleblowers are to prevent harm
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HSJ Local
Avon and Wiltshire appoints chair
WORKFORCE: Avon and Wiltshire Partnership Trust’s interim chair has been appointed on a permanent basis by the Appointments Commission.
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Blogs
Is trust really the be all and end all of leading?
You can’t be an effective leader if you don’t have the trust of your peers and the public.
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HSJ Local
Plymouth Hospitals chief executive to leave
WORKFORCE: Plymouth Hospitals Trust acting chief executive Helen O’Shea has announced she will be leaving to take up a new role in Jersey.
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HSJ KnowledgePeople power: how to make better use of patient experience
It is the commitment of leaders, not the use of surveys, that will properly harness the power of patient experience, argue Seraphim J. Rose Patel and colleagues.
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HSJ KnowledgeWhy physician involvement can inspire higher performing healthcare
The level of physician involvement is positively associated with better performing hospitals and improved financial management, write Peter Spurgeon and colleagues.
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Comment'Poor patient experience is a clinical time bomb'
But can Virgin’s customer service know-how help?
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CommentReaders' letters – 12 July 2012
Standardised barcoding could reduce risk – and the cost of risk; plus, why clinicians fear being managers
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CommentClare Gerada: trust is essential for effective leadership
Even when you display personal courage and honesty, you cannot be an effective leader without the trust of your peers and the public, says Clare Gerada.
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HSJ KnowledgeHow to support the leaders of tomorrow
A social network is enabling medical students to gain supported experience in non-clinical environments to boost their leadership skills, write Harpreet Sood, Claire Lemer and Emma Stanton.