Ombudsman calls for health staff to listen more to patients

Unhappy patient in bed

The Health Service Ombudsman has called on health professionals to improve the way they deal with complaints after more dissatisfied people referred their issues to her.

You need to be signed in to read more

HSJ

Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

  • All of HSJ.co.uk and our HSJ mobile app
  • News and insight on all areas of public funded healthcare
  • Expert commentary, insight and analysis from industry leaders
  • 9 weekly ‘Expert Briefing’ insight emails covering a variety of specialist topics

Sign into your account here