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News
McKinsey review of national structure to cost nearly £1m
Consultants McKinsey have had their contract to help review national leadership of technology in the NHS extended, with the total cost approaching £1m, HSJ has learned.
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News
System-wide failure identified in damning report into child's death
Second investigation report into death of Sam Morrish calls for change in culture to improve local NHS investigations PHSO report says NHS trust failed to “accept that no view other than their own was the right one” Report follows criticism of PHSO, which took two years to carry out ...
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News
Revealed: The costs of closing NHS Direct
Dissolution of NHS Direct cost £89m, documents reveal Regulators say “lessons learned” for transactions planning The dissolution of NHS Direct over two years cost £89m, documents reveal.
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News
NHS 111 would be handed over to ambulance services under Labour
Ambulance services would take over the running of the non-emergency 111 telephone service under a Labour government, Andy Burnham has revealed.
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News
Labour dubs NHS 111 'fundamentally flawed'
Labour has accused the government of ‘vandalism’ by destroying NHS Direct, which formally closed on March 31.
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News
Five hundred staff face redundancy from NHS Direct
Hundreds of members of staff at a failed provider to the troubled NHS 111 helpline have been told they face losing their jobs.
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Comment
Michael White: Posh boys don't always have cold hearts
The tabloids will happily turn on Hunt and Cameron
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News
NHS Direct to close
NHS Direct is to be completely wound up by the end of the financial year and its remaining business dispersed to other providers, it has been announced.
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News
Ambulance trusts step into breach to provide NHS 111
NHS ambulance services are to take on the temporary provision of NHS 111 in most of the areas where NHS Direct is pulling out of delivery, the health advice provider has announced.
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HSJ Local
North West Ambulance to take on 111 in East Cheshire
COMMERCIAL: North West Ambulance Service Trust will take on NHS 111 in the area for an interim period, Eastern Cheshire Clinical Commissioning Group has announced.
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News
UPDATED: How HSJ has covered the NHS 111 rollout debacle
A round-up of HSJ’s comprehensive coverage of the problematic NHS 111 rollout, from its announcement in 2010 to the most recent developments
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News
NHS Direct confirms 111 withdrawal
NHS Direct has confirmed it is seeking to pull out of all 11 of its contracts to provide NHS 111 as they have proved “financially unsustainable”.
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News
NHS Direct wins Australian contract
NHS Direct has won its first contract outside the UK after securing a deal which will see its online health and symptom checkers used in Australia.
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Comment
Michael White: the NHS's birthday presents
As a 65 year old, the NHS should also have someone caring for it
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News
NHS Direct quits two 111 contracts
The new non-emergency NHS phone line has been thrown into turmoil after a supplier pulled out of two contracts for providing the service.
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HSJ Knowledge
Podcast: What’s the future for NHS 111 and NHS Direct?
The implications for NHS 111 contracts
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News
Exclusive: Senior NHS Direct leaders warned 111 was unsafe but were overruled
Senior directors at NHS Direct warned it was not safe to go live with one of its biggest NHS 111 contracts but were overruled, HSJ has learned.
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News
Managing director resigns as NHS Direct losing more than £1m a month
NHS Direct is losing £1.5m a month and is likely to exit the NHS 111 market by the end of the year. The director charged with leading its 111 work has resigned following disciplinary action being initiated, HSJ understands.