Nick Goodman
Nick Goodman, founder and managing director of patient and public involvement specialists, Membership Engagement Services
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Local communities will derail new care models if they are ignored
People are open to change if they feel the designers of the process have listened to them
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STPs must involve local people to avoid becoming expensive door stops
How to ensure that local people really do have their say in sustainability and transformation plans
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Jim Mackey must sweep away public and staff engagement inertia
Nick Goodman on how NHS Improvement chief executive Jim Mackey must make people engagement a top priority