All Parliamentary and Health Service Ombudsman articles – Page 5
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NewsExclusive: Ombudsman cleared of wrongdoing despite weaknesses
The Parliamentary Health Service Ombudsman has been criticised over its handling of four contracts worth more than £1m by the National Audit Office, but ombudsman Dame Julie Mellor was cleared of wrongdoing.
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NewsOmbudsman strengthens procurement checks after NAO probe
The Parliamentary and Health Service Ombudsman has handed its board the role of reviewing and approving deals over £100,000
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NewsOmbudsman: Errors 'hit every generation'
NHS errors have had a “devastating impact” on every generation from the cradle to the grave, a new report from the Parliamentary and Health Service Ombudsman reveals.
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NewsExclusive: Health ombudsman was investigated over contract 'failings'
The Parliamentary and Health Service Ombudsman was subject to a National Audit Office investigation this year after it awarded a former business partner of ombudsman Dame Julie Mellor a six figure contract, HSJ can reveal.
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NewsExclusive: Ombudsman seeks new powers to investigate NHS
A new public services ombudsman should be established with powers to probe the decisions of clinical commissioning groups and councils, the Parliamentary Health Services Ombudsman has said.
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NewsPHSO to take on more historic complaints
The Parliamentary Health Service Ombudsman has pledged to help seal the “regulatory gap” identified by the CQC after abandoning its probe into an historic complaint.
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CommentJulie Mellor: The ombudsman does act upon care complaints
We’re changing how we investigate complaints
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CommentReaders' letters - 15 September 2014
The Parliamentary and Health Ombudsman is free and independent of the NHS
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CommentPrivate hospitals should not be singled out on patient safety
Independent providers have a good safety record
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LeaderWe need a sustainable solution to care failure investigations
There is lack of clarity over responsibility
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NewsNHS complaints records available
Investigations into ‘devastating’ failures by public services that have led to patient deaths, suffering and financial hardship have been published today by the Parliamentary and Health Service Ombudsman.
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NewsCall for human factors support for patient safety
A group of leading patient safety experts are seeking central funding to support the spread of human factors science.
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NewsOmbudsman "absolutely" satisfied with Morecambe Bay response
The Parliamentary and Health Service Ombudsman has declared herself “absolutely” satisfied that her office can properly handle complaints about patient deaths following a series of internal reforms.
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NewsMP call for 'people's ombudsman'
MPs have called for an overhaul of the “outdated” public services watchdog to help prevent repeats of the Staffordshire hospital scandal.
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