All Patient safety articles – Page 243
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CommentClinical mistakes: how to respond
A new approach to handling NHS complaints has been introduced. Joan Saddler, director of patient and public affairs at the Department of Health, explains what it means for clinicians and managers
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CommentAndrea Sutcliffe: advice on delivering effective NHS care
As the Healthcare Commission cleared the decks in preparation for the launch of the Care Quality Commission on 1 April, some of its final reports made chastening reading for all of us involved in the delivery of healthcare that should be safe, effective and a good experience for patients.
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BlogsWhat went wrong at Mid Staffs?
Yet again we have a badly under-performing hospital, resulting in the deaths of hundreds of, mainly elderly, patients.
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NewsFour foundation trusts on alert for hygiene failures
Four foundation trusts have had their governance ratings set to amber and been ordered to comply with hygiene standards after failing to meet the criteria for full registration with the Care Quality Commission.
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CommentLeading patient journeys: challenging stereotypes and perceptions
Clinical leadership is urgently needed to improve the care older people receive. Steve Feast explains
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NewsCare Quality Commission defends Cynthia Bower
The Care Quality Commission has defended the appointment of its chief executive Cynthia Bower after the Conservatives called for an independent inquiry into the Mid Staffordshire foundation trust scandal.
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HSJ Knowledge
How to use patient feedback to drive service improvement
An information revolution is promised as patients vent their spleen via health websites. Daloni Carlisle finds out how you can use their opinions to improve services
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News
Sir Ian Kennedy sets record straight on Mid Staffordshire
Sir Ian Kennedy has written to the chair of the House of Commons health select committee to correct “misunderstandings” over the Healthcare Commission’s investigation into Mid Staffordshire foundation trust.
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NewsCare Quality Commission names trusts registered with conditions
Four foundation trusts and six primary care trusts are among the 21 organisations that have failed to assure the new regulator they are meeting infection control standards.
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News
Cancer patient needs not being met
Four out of five nurses think the needs of people living with or after having cancer are not being met, according to a survey by charity Macmillan Cancer Support and HSJ sister magazine Nursing Times.
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HSJ KnowledgeDeliver dignity with single sex wards
With the health secretary effectively fining hospitals that are still using mixed sex wards from 2010, action is needed now to segregate patients says Daloni Carlisle
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News
Bullying 'permeating' patient care, warns Healthcare Commission
A bullying culture in the NHS is “permeating the delivery of care”, Healthcare Commission chair Sir Ian Kennedy has told HSJ.
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NewsInfections fines may put Leeds trust at risk of financial deficit
Leeds Teaching Hospitals could be the first trust to fall into deficit because of fines levied by the primary care trust for failure to bring hospital infections under control.
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News
National quality board to study standards warning system
The national quality board is investigating how the NHS identifies potential failings in light of the serious problems at Mid Staffordshire foundation trust linked to up to 1,200 deaths.
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CommentJulia Tybura on communication and patient safety
Having just returned from a week’s winter sun, I was reflecting on one of my holiday reading selections, Malcolm Gladwell’s Outliers. It struck me how his case studies on paddy fields and plane crashes resonated with my experiences in the NHS.
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NewsPatient outcomes linked to nursing staff levels
The more nurses that a trust employs per bed the fewer of its patients are likely to die or to experience long hospital stays.
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News
Mid Staffs was 'off SHA radar'
Cynthia Bower has hit back at criticism that she could have done more to prevent problems at Mid Staffordshire foundation trust in her former role as chief executive of NHS West Midlands.
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NewsWho let standards fall so low at Mid Staffordshire?
A damning Healthcare Commission review of emergency care at Mid Staffordshire foundation trust last week found that money was put before patient care. Dave West investigates what went wrong
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CommentNigel Edwards on winter pressures in the NHS
The NHS has learned much from the demand surges of other winters. But while effective measures are in place, costs are significant and challenges for managers still persist
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CommentSimon Stevens on influencing clinical decision making
Paradoxically one of the most important determinants of healthcare quality and efficiency is one that NHS managers can do very little to influence, in fact it is practically invisible to the managerial gaze: the quality of clinical decision making.