All Performance articles – Page 123
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HSJ KnowledgeWhy valuable health outcomes data is vital to improving care
Measuring health outcomes is vital to improving care – yet organisations are fixated on less useful cost data. Tim Benson argues the NHS must try harder.
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HSJ Knowledge
Local forecast: predicting healthcare demand, and targeting interventions
Putting aside the debate over health reform, one thing remains certain, the demand for healthcare will continue to grow. A key question is how do we accurately predict and cost the future demand for healthcare provision?
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HSJ Local
Patient volume forces East Surrey to close A&E
PERFORMANCE: Patient volumes forced the accident and emergency department at East Surrey Hospital to close for five hours last month in a situation more akin to winter pressures.
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NewsDisagreement over new 'death rate' measure continues
The NHS Information Centre has been forced to amend the new summary hospital mortality indicator following complaints from the members of the steering group set up agree a consensus on measuring mortality rates, HSJ has learned.
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News'No evidence' that trainee doctors impact patient safety
There is “absolutely no evidence” that patient safety is compromised when trainee doctors replace more experienced staff in August, according to the Scottish government.
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NewsMore long wait patients receive NHS treatment
The number of people who have received NHS treatment after a lengthy wait has jumped 61 per cent in one year, according to new figures.
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NewsFifteen per cent of patients wait more than year at hospital
Fifteen per cent of patients faced waits of more than a year to receive elective treatment at one hospital trust, Department of Health figures reveal.
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Comment'The focus now for those who manage healthcare should be value'
Now that the dust has settled somewhat on the furore surrounding the Health Bill, I find myself thinking about the domestic and truly international health agenda.
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CommentA new opportunity to protect and improve patient advocacy
The reforms present an opportunity to do more for patient advocacy, while learning how to handle complaints better, says advocacy agency POhWER chief executive Valerie Harrison.
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HSJ KnowledgeOut of the darkness: how quality assessment can improve out of hours care
Quality assessment helps remove disparity between out of hours and daytime care, improving performance and patients’ experience of their local health services, say Urgent Health UK medical director Simon Abrams and chair Mark Reynolds.
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HSJ Local
Highest number of overdue patient safety alerts at UH Morecambe Bay
PERFORMANCE: In July the foundation trust was overdue to complete more national patient safety alerts than any other NHS organisation in the country, central alerting system data shows.
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HSJ KnowledgeAchieving top performance through programme management
What is a programme management office? Leigh Cantero outlines the work of a department designed to put impact and power into organisational goals, and how it can bring positive outcomes in performance.
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NewsStaff absenteeism highest in NHS, study shows
Employee absenteeism in the NHS is failing to be adequately addressed by managers, despite the fact that the organisation has the highest level of worker absence of any sector, a report has warned.
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NewsWastage efficiency drive launched by DH
The attempt by the NHS to deliver £20bn worth of efficiency savings by 2015 is being supported by a Department of Health initiative to improve medicine use and reduce wastage.
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HSJ Local
East Cheshire Trust misses key waiting times targets again
PERFORMANCE: The trust again missed waiting times targets in June, with “red” ratings against three key performance measures.
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NewsMaude unveils public data accountability push
The minister responsible for new plans to make more data publicly available has branded the transparency drive “freedom of information 2.0”.
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CommentSue Slipman: public board meetings are not a quick fix for accountability
With transparency and accountability increasingly on the agenda for trusts, Foundation Trust Network chief executive Sue Slipman argues that holding board meetings in public as a means to that end is not simply an open and shut case.
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NewsNHS organisations treat equality duty as 'tick box' exercise
The majority of the NHS organisations are treating duties to reduce inequalities as a “box ticking exercise”, a report by the Equality and Human Right Commission has found.
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HSJ KnowledgeChanging the approach to complaint handling in the NHS
With more complaints than ever before, and most trusts now having dedicated staff to deal with them, Robert Royce asks whether anything more than the frequency of dissatisfaction has changed in the world of complaints management in the last 25 years.
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HSJ Local
Rise in number of patients admitted to the Walton Centre with pressure ulcers
PERFORMANCE: The number of patients admitted annually to the specialist neurology and neurosurgery foundation with previously existing pressure ulcers more than doubled in 2010-11, a board report shows.