All Performance articles – Page 127
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NewsNHS organisations treat equality duty as 'tick box' exercise
The majority of the NHS organisations are treating duties to reduce inequalities as a “box ticking exercise”, a report by the Equality and Human Right Commission has found.
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HSJ KnowledgeChanging the approach to complaint handling in the NHS
With more complaints than ever before, and most trusts now having dedicated staff to deal with them, Robert Royce asks whether anything more than the frequency of dissatisfaction has changed in the world of complaints management in the last 25 years.
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HSJ Local
Rise in number of patients admitted to the Walton Centre with pressure ulcers
PERFORMANCE: The number of patients admitted annually to the specialist neurology and neurosurgery foundation with previously existing pressure ulcers more than doubled in 2010-11, a board report shows.
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NewsHSJ special report: managers' fears over the £20bn 'Nicholson Challenge'
An HSJ survey in conjunction with consultancy BDO has revealed managers’ anxieties over ‘imaginary’ savings, sustaining quality and engaging stakeholders. But, reports Daloni Carlisle, the commitment to innovation remains.
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CommentCynthia Bower interview: replacing the 'light touch' with a firm grip
Amid heavy political pressure, the Care Quality Commission is preparing to replace its “light touch” style with annual inspections of every provider. So is its chief executive ready to do battle? Cynthia Bower talks to HSJ’s Charlotte Santry.
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HSJ KnowledgeHow healthcare providers in America can teach lessons on quality improvement
Despite markedly different systems, some healthcare providers in the US have successfully combined quality improvements with savings to the bottom line. Health Foundation quality improvement fellows Judith Strobl and Tricia Woodhead report from across the pond.
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HSJ Knowledge
Optimum value: transforming healthcare delivery from volume driven to value driven
The way healthcare is currently delivered is financially unsustainable, and a shift in strategy from achieving optimum volume to achieving optimum return is required for healthcare organisations to be truly successful, according to Andrew Lentin and colleagues from consultancy Kurt Salmon.
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NewsManager impact on clinical outcomes to be measured
The NHS Confederation and the King’s Fund are developing indicators to measure the difference managers make to clinical outcomes, amid growing criticism of health secretary Andrew Lansley’s demand for cuts in health service “administration”.
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NewsPoor reporting on quality 'letting down' NHS - Sir Bruce
Dozens of hospitals, most of them run by the independent sector, have been criticised by the NHS medical director after failing to report information against a key quality priority.
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HSJ KnowledgeLiberating innovation in the NHS: award winning ideas, six months on
Last year’s Liberating Ideas Award winners have been working hard on their innovative projects. Emma Dent catches up on their progress and aspirations.
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HSJ Local
Two foundation trusts breach private patient cap
FINANCE: Two trusts breached their private patient caps in 2010-11, Monitor’s annual report on foundation trusts has revealed.
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NewsHepatitis B fears at hospital delay surgery
Non-urgent cardiac surgery at a hospital in Swansea has been postponed after it was revealed that patients who were operated on earlier in the year may have been exposed to the Hepatitis B virus.
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NewsAmbulance service changes needed to tackle infections
The ambulance service in Scotland is required to make a raft of changes “as a matter of priority” to help reduce the risk of hospital-acquired infections, inspectors have said.
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CommentThe NHS Commissioning Board must support CCGs, not overshadow them
Amid the controversy around the government’s NHS reforms, relatively little attention has been given to the role of the NHS Commissioning Board.
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NewsGovernment launches new COPD strategy
Plans have been announced to transform the lives of millions of people with respiratory diseases.
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CommentHealthWatch: local scrutiny and national tension
Although the listening exercise was meant to encompass every aspect of the proposed changes to the NHS, an important part of the reforms has been slipping under everyone’s radar - HealthWatch.
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HSJ KnowledgeSupporting surgery: how to get the best out of locum surgeons
The best and safest surgery is delivered by settled teams so it makes sense to provide well managed support for locum surgeons. Chris Milford offers some guidelines for hospitals.
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HSJ KnowledgeHow to get the best outcomes when measuring productivity
Effective use of metrics to drive workforce productivity improvement means carefully defining the inputs and outcomes you need, say Rachael Charlton and colleagues.
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NewsHospital autonomy makes 'no difference' to performance
Giving hospitals more autonomy as foundation trusts has made little difference to how they perform, according to researchers.
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HSJ Local
Foundation trust jumps gun to calculate 'official' mortality rates
PERFORMANCE: A foundation trust has calculated new-look hospital mortality rates for all hospitals and sent them to trusts as a “heads up”, before they are revealed to the public later this year.