All Performance articles – Page 92
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NewsNHS complaints 'tip of iceberg'
NHS England receives 480 written complaints a day, with hospital doctors and surgeons among those bearing the brunt of patients’ frustrations, new figures show.
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NewsSuccess of hospital cash incentive scheme tails off
A project that aimed to reduce death rates in hospitals using financial incentives has seen its initial period of success tail off, research reveals.
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CommentProtecting urgent patients not covered by targets is easier said than done
It isn’t happening consistently
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LeaderEast Kent is a test case for new CQC regime and its consequences
Monitor is yet to make its decision
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NewsNHS complaints records available
Investigations into ‘devastating’ failures by public services that have led to patient deaths, suffering and financial hardship have been published today by the Parliamentary and Health Service Ombudsman.
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HSJ LocalSenior departures at trust recommended for special measures
WORKFORCE: The chief executive of a trust recommended for special measures is to retire at the end of the year due to ill health.
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CommentA trust's success or failure is about more than its leadership
The wider care system has a big influence
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HSJ KnowledgeThe Johari window: Face up to issues by confronting assumptions and denials
Beware of problems known by others but not the self
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NewsEvidence of mortality rate progress at Keogh trusts
Trusts placed into special measures last year for persistently high mortality rates have shown signs of improvement, a report by three healthcare bodies has found.
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NewsLabour slams 'too full' hospitals
Hundreds of thousands of patients in need of emergency care are being left at the doors of accident and emergency in ambulances because hospitals are too full, Labour has said.
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NewsWaiting list breaches 3 million
More than 3.2 million patients were awaiting treatment on the NHS, according to the latest figures for June.
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CommentEnglish waiting list approaches next danger level
Much will depend on the impact of Hunt’s ‘managed breach’
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LeaderHunt’s ‘managed breach’ points to need for new thinking on targets
SOS’s speech didn’t propose changes
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NewsConcern grows over tight timetable for waiting list cuts
An official timetable for clearing planned care waiting lists over the summer has sparked concern among NHS managers.
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CommentWe'll have to wait and see what Hunt's waiting time intentions will bring
It could all go pear shaped
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NewsHunt: care targets to suffer 'managed breach'
The health secretary has announced a “managed breach” of key waiting times targets for several months while the service treats extra patients to tackle its backlog.
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NewsShortcomings in ambulance response times
Ambulances in three regions of England are ‘failing’ to get to some of the most critical patients on time, new figures suggest.
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CommentPatients, not politics: don't let talk distract from providing local care
Sustainability is key