Quality and performance

A&E bookings via 111 fall ‘far short of aspiration’

By 2022-02-25T13:04:00

Emergency, service redesign, A&E

NHS England’s ‘111 First’ plan to make the 111 service a ‘primary route’ into emergency departments has fallen ‘far short of aspiration’, with only a small fraction of attendances being booked through it.

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