Service design – Page 146
-
HSJ Knowledge
Improving patient access
WinnerBoltonPCTMusculoskeletal Clinical assessment and Treatment Service (MSK CATS)The professionalism and ambitious breadth of work in a holistic and systemic approach were just some of the qualities in theBoltonentry that stood out for the judges. The panel also appreciated the strong focus on quality, an evidence-based methodology and robust outcome measures ...
-
HSJ Knowledge
Patient Centred Care
WinnerLeedsPCT'What Works?' pharmacy needle exchangeA pharmacy based needle exchange service providing sterile injecting equipment or ‘works’ to drug users in Leeds had no guidelines, governance or contracts - and was becoming increasingly fragmented.Needle exchange was established in the 1970’s and continues to play an important role in reducing the spread ...
-
HSJ Knowledge
Service design: how does it feel to be our patient?
An unusual change project drafted in anthropologists to explore patients' experiences. Stuart Shepherd takes a look
-
HSJ Knowledge
Primary Care Innovation
Winner Bradford and Airedale teaching PCTSelf injury ServiceDespite the fact that a recent study has shown that as many as 11 per cent of 16 year old girls self-injure, the lack of compassion that they and others like them frequently experience in A&E, along with an overall dissatisfaction with the ...
-
HSJ Knowledge
Mental health innovation
Winner Oxfordshire PCTThe jointly commissioned by the local authority and PCT service delivers a single screening and referral process for children's mental health services. Any agency including health can access the service though a referral form which includes the views of the child and their family about what service they ...
-
News
Urgent improvement not needed, Confederation says
Surveys show that patients are generally very happy with the NHS services they receive and 'urgent improvement' is not needed, according to the NHS Confederation.
-
HSJ Knowledge
Clinical service redesign
Winner Salford Royal Foundation Trust and Salford PCTA new model of care for neuroscience disorders was developed in order to meet the 18 week targets.The existing service model was overwhelmed, with 11 week waiting times for first outpatient appointment, 13 weeks for a routine MRI and a further ten weeks ...
-
News
Report demands end to top-down direction and return of professional autonomy
Clinicians want the government to let them get on with 'doing the right thing for the patient'.
-
Comment
Tories struggle to make their own room in the centre ground
This week in Blackpool the Conservative Party conference promised to scrap top-down targets - and end the postcode lottery.
-
Comment
Michael White on the shadow health secretary
Now that Gordon Brown has started to open up in public and chancellor Alistair Darling has put a couple of jokes into his conference speech, there is no stopping the confessional flood in politics. Even Andrew Lansley has been affected.
-
News
Tories stake a claim to be the patient-centred party
The Conservatives have fired their salvo in the battle to prove they are the party that can deliver a patient-centred NHS.
-
News
Fundamental change key to NHS vision, says Darzi
Lord Darzi will today tell the NHS that it has to make fundamental changes to the way it operates.
-
News
New formula to boost funds for poor areas
Scottish health secretary Nicola Sturgeon has promised that no NHS board will see a cut in its budget if a proposed new funding formula is adopted.
-
HSJ Knowledge
A clinical vision for service redesign
When clinicians were asked to design their ideal service, common design rules quickly emerged. As Nigel Edwards and William Dunlop explain, these closely matched the views of patients
-
News
Maternity death rates worsening for poorer mums
Maternity mortality rates have increased, the maternity services czar has revealed.
-
News
Darzi report stresses equality and access
Health secretary Alan Johnson says he is confident GPs can be persuaded to provide the additional services proposed in Lord Darzi's review of the NHS, published this morning.But he made clear that the private sector would also be a part of moves to set up 150 new walk-in centres and ...
-
Comment
Marian Carroll on the breastfeeding dilemma
Women must be given full support, regardless of whether they choose to breastfeed their babies or not, writes Marian Carroll.Any discussion around infant feeding evokes strong reactions in people who seem to take a 'for or against' approach to breastfeeding.
-
News
Report outlines clinical vision for the NHS
The NHS Confederation and the Joint Medical Consultative Council have launched a paper on their clinical vision of a reformed NHS.
-
News
Trust may change how it manages international patients
Great Ormond Street Hospital for Children trust is consulting on a proposal to manage its international and private patient division through a separate charity.
-
HSJ Knowledge
Provider services: get up to speed on quality
Stockport primary care trust has pioneered a model for assuring quality of provider services. Rebekah Cresswell explains