Service design – Page 174
-
HSJ Knowledge
Two more dates confirmed for Good Management Live
Two new dates have been confirmed for the next set of Good Management Live dates - dealing with the application of lean techniques and with length of stay.
-
HSJ Knowledge
10 high-impact changes for service improvement and delivery
'We sought evidence to show which areas realised the greatest benefit the 10 high-impact changes. We wanted to find out how these benefits changes might be measured in relation to the impact on service users and carers, staff and organisations, service delivery and social care outcomes'
-
News
BMA urges members to petition on slow PBC implementation
Primary care trusts that are not implementing practice-based commissioning can expect to receive a letter from GPs asking them to take action.
-
News
Hewitt prioritises PBC after GPs and managers dismiss impact
Health secretary Patricia Hewitt has promised that support for practice-based commissioning will be an 'absolute priority' for the NHS over the next year.
-
News
Simon Stevens on the great pbc debate
PBC is desirable but sadly not workable as a universal mechanism. It wasn't in the 1990s, and it isn't now
-
HSJ Knowledge
Andrew Castle on visiting the shop floor
'It is simply not possible to sit in a room and work out what led to something going wrong without going and seeing it for yourself'
-
HSJ Knowledge
Cooking up a storm
An organisation the size of the NHS has a huge responsibility to the environment and communities. But are trusts ready to do their bit? Kaye McIntosh investigates
-
HSJ Knowledge
Power of two
A new bill will oblige councils and primary care trusts to work together. In a joint feature with Local Government Chronicle, Kaye McIntosh asks how it will work in practice
-
HSJ Knowledge
Special report on ISTCs: Opportunity knocks
Independent sector involvement in the NHS has sparked fierce criticism. But consultants Andy Mullins and colleagues argue that it will be a catalyst for the innovation needed to ensure the long-term survival of the service
-
HSJ Knowledge
In search of a blueprint: the PCTs who provide mental health services
Historical circumstances mean some PCTs are in the unusual position of also being mental health providers. Lynn Eaton looks at their options
-
HSJ Knowledge
Building bridges
Effective communication and consultation are intimately bound up with the proposed reconfiguration of NHS services. Lynne Greenwood talks to trust staff who have already set their often controversial plans before the public, and asks what lessons they have learned.
-
HSJ Knowledge
The Fall Guys: staff safety is a major concern
Violence against NHS staff is still at unacceptable levels, with incidents often unreported and perpetrators uncharged. Emma Dent reports
-
News
A different kind of revolution
Northern Ireland's streamlining of its public sector promised to be a less brutal process than England's. But some big holes in performance measurement brought challenges of its own, writes Daloni Carlisle
-
HSJ Knowledge
Behind locked doors
The shocking state of some facilities at Broadmoor Hospital means staff struggle to provide modern care. Emma Dent talks to the people planning its redevelopment
-
HSJ Knowledge
Sea change in health scrutiny
As the future of health scrutiny grows increasingly complex, healthcare professionals and local government must ride the wave and forge new relationships, reports Sasha Strong
-
Comment
Michael White on consultants
Chairing a session at a recent Unison conference on the future of the NHS I chided Clive Efford, Labour MP for Eltham in south London, after he had cheerfully abused consultants. I think the word he used was 'spivs', unaware that the room was full of them, including the nice ...
-
Comment
Media Watch: all-night surgery
Another week, another pledge from the prime minister. This time he says surgeons will work at night.
-
News
Blears helps win review of redesign
Major changes to Greater Manchester's health services are to be examined by the independent reconfiguration panel - after the Labour Party chair joined a demonstration against the plans.
-
News
Trusts told to stop attacking each other
The primary care trust network has urged trusts to move on from blaming each other after PCTs came under attack from their acute peers.
-
News
Hewitt has no 'vested interest' in approving reconfigurations
Patricia Hewitt does not have a 'vested political interest' in settling reconfiguration rows in favour of trusts, the health minister responsible for patient involvement has insisted.