Service design – Page 176
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HSJ Knowledge
Building bridges
Effective communication and consultation are intimately bound up with the proposed reconfiguration of NHS services. Lynne Greenwood talks to trust staff who have already set their often controversial plans before the public, and asks what lessons they have learned.
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HSJ Knowledge
The Fall Guys: staff safety is a major concern
Violence against NHS staff is still at unacceptable levels, with incidents often unreported and perpetrators uncharged. Emma Dent reports
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News
A different kind of revolution
Northern Ireland's streamlining of its public sector promised to be a less brutal process than England's. But some big holes in performance measurement brought challenges of its own, writes Daloni Carlisle
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HSJ Knowledge
Behind locked doors
The shocking state of some facilities at Broadmoor Hospital means staff struggle to provide modern care. Emma Dent talks to the people planning its redevelopment
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HSJ Knowledge
Sea change in health scrutiny
As the future of health scrutiny grows increasingly complex, healthcare professionals and local government must ride the wave and forge new relationships, reports Sasha Strong
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Comment
Michael White on consultants
Chairing a session at a recent Unison conference on the future of the NHS I chided Clive Efford, Labour MP for Eltham in south London, after he had cheerfully abused consultants. I think the word he used was 'spivs', unaware that the room was full of them, including the nice ...
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Comment
Media Watch: all-night surgery
Another week, another pledge from the prime minister. This time he says surgeons will work at night.
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News
Blears helps win review of redesign
Major changes to Greater Manchester's health services are to be examined by the independent reconfiguration panel - after the Labour Party chair joined a demonstration against the plans.
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News
Trusts told to stop attacking each other
The primary care trust network has urged trusts to move on from blaming each other after PCTs came under attack from their acute peers.
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News
Hewitt has no 'vested interest' in approving reconfigurations
Patricia Hewitt does not have a 'vested political interest' in settling reconfiguration rows in favour of trusts, the health minister responsible for patient involvement has insisted.
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News
Protestors slam IPPR reconfiguration report
An umbrella group of health workers, unions and patients opposed to privatisation and closure plans have rubbished Institute for Public Policy Research reconfiguration claims.
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Comment
Michael White: junior doctors
'Hewitt would have watched footage of Cameron being cheered by a throng of angry junior doctors with some alarm'
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News
Carnall looks to establish the capital's long-term credentials
When Ruth Carnall took over as interim chief executive of NHS London in August 2006, she said she would manage it as though she were there for the long term.
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Comment
Laura Donnelly on thoughts at last orders
'I used to be frightened when a colleague wore a Virginia Bottomley mask in times of stress'
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Comment
Listen and learn: keys to good commissioning
How does accountability to patients and the public fit into the commissioning framework, asks David Colin-Thome. Below, Tim Gilling outlines the 10 areas essential to effective scrutiny
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HSJ Knowledge
Data briefing: patients opting for care closer to home
Has there been a change in referral patterns since the start of patient choice?
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News
Marketing code is 'overly bureaucratic'
The proposed NHS code of marketing has come under fire from the advertising industry and NHS communications professionals.
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News
Reconfiguration: Maidstone faces opposition to emergency surgery consultation
A Kent trust's plan to centralise emergency orthopaedic and general surgery work is facing opposition from local people who fear they will have to make longer journeys to access urgent care.
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News
Pilots lead way in new era of high-tech 'telecare' at home
Three primary care trusts will be chosen next month to deliver hardware worth thousands of pounds to the homes of patients with long-term conditions, according to Department of Health head of primary care Gary Belfield.
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News
Helpline aims for foundation trust status
NHS Direct has become a trust under the Department of Health's review of arm's-length bodies.