Service design – Page 72
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HSJ KnowledgeWhat have hospitals and a 1970 Morris Minor got in common?
McKinsey’s John Drew introduces a new series of videos on hospitals’ uphill struggle
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HSJ KnowledgeThe simple – but compelling – case for quality governance
Boards must demonstrate they are focused on quality if they want to avoid becoming another Mid Staffordshire
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HSJ KnowledgeEverything must flow: how emergency care can meet demand
Problems must be fixed throughout the system
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CommentHow we bridge the gap between community and acute care
Berkshire trust chief explains their new service model
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HSJ KnowledgeWhy the strength of the A&E brand is its Achilles' heel
One way to cope with overloaded emergency care units
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HSJ KnowledgeWinter pressures and the NHS: the story so far
How the NHS is coping with the winter surge in demand
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HSJ KnowledgeHow Barts Health streamlined its outpatient pathway
The trust has improved services in three years
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CommentDefine a clear role for hospitals in integrated care
One north London acute trust shows the way forward
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HSJ KnowledgeHospitals have big plans for 2014
The year ahead will see trusts battling to balance care reform with stringent finances
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HSJ KnowledgeSeven day services: An alternative perspective
An alternative view of seven day services
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HSJ PartnersInnovative use of data can improve end of life care
A shift in thinking can lead to a better patient experience
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NewsAnalysed: Practices urged to work at greater scale
NHS England’s planning guidance, which calls for GP practices to “work at a greater scale”, will not mean the end of single-handed practices, the national body has said.
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HSJ KnowledgeWhy services aren’t working seven days a week
The challenges and changes needed to make seven day working in the NHS work
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CommentLord Carter's pathology review is more relevant than ever
The obstacles in the way of reconfiguration
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CommentLord Darzi: A global response to the healthcare crisis
Patient-driven care stimulates innovation and boosts quality
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HSJ KnowledgeImproving quality governance: tips from the top
Five NHS leaders share their recommendations
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HSJ KnowledgeWhen an inspector calls: CQC hospital inspection programme under way
Mike Richards has started his new hospital inspections regime
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HSJ KnowledgeTake outpatient clinics out of the system
Four ways make mental health care fit for the 21st century