Service design – Page 83
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Comment
Noel Plumridge: has the sparkle gone from social enterprise?
Social enterprises are starting to find that the odds are not in their favour in a cut-throat market, which could make for a bleak picture in a decade’s time, says Noel Plumridge.
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Comment
'Deal with productivity variation, or risk the long term future of the NHS'
Only by swiftly adressing the issue of clinical practice variation and developing better evidence based practice can we stop the quality of NHS care eroding, writes Professor Alan Maynard.
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HSJ Knowledge
How to create a long-term strategy for better workforce planning
The Department of Health’s strategic vision for the NHS presents several workforce planning challenges for the service to tackle. Dulani Mendis suggests strategy tips for creating a culture of long-term improvement.
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HSJ Knowledge
How a transformation programme helps improve community services' efficiency
A strategic transformation programme has helped a community provider reform and redesign its services and improve efficiency as a central part of its bid for foundation trust status. Jo Manley and Mark Eaton outline the programme.
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HSJ Local
Sheffield pioneers community and mental health user experience plan
PERFORMANCE: Sheffield Health and Social Care Foundation Trust is planning to establish a service user experience monitoring unit, under which ex-service users will interview current service users.
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HSJ Knowledge
Why AQP can drive real benefits in primary and secondary care
Any Qualified Provider has proved to be a controversial policy with those working in the health service, but, argue Dr Walter Serino, Professor Sam Lingam and Richard Banyard, AQP has potential to be far more friend than foe.
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HSJ Knowledge
Legal lessons: securing judicial review of service reconfiguration
The Royal Brompton and Harefield Foundation Trust has successfully claimed Judicial Review of the Safe and Sustainable consultation about Paediatric Congenital Cardiac Services. Hempsons colleagues Bertie Leigh and Christian Dingwall explain how.
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HSJ Knowledge
Why early discharge in stroke care can be vital for recovery
Home rehabilitation is a vital component of improving stroke care. Mirek Skrypak and colleagues explain how they have put it into practice in north London.
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HSJ Knowledge
Developing a new care pathway to enhance responses to alcohol cases
Alcohol-related emergency care demand needs to be understood and managed if the number of cases is to be reduced, say James Bell and colleagues.
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HSJ Knowledge
How service line management can inspire improved behaviours throughout NHS organisations
Service line management can empower frontline clinicians to make the changes the NHS needs for future viability. The big challenge is changing the way NHS organisations are managed, says Chris Calkin.
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HSJ Knowledge
The critical need to evaluate and improve back office functions
The health reforms have ushered in a difficult period for health service providers to deliver improving services, but just as challenging is the crucial reorganisation required to improve the back office functions that support frontline services. Claire MacConnell explains.
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HSJ Knowledge
How workforce transformation can help organisations hit QIPP targets
Using a competence based approach to workforce transformation across patient pathways helped improve patient experience in the North West and South West, as well as gains in productivity and quality of care. Robert Sumpter and Tim Lund explain.
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Comment
'Specialised commissioning gives the NHS Commissioning Board a chance to deliver'
The NHS Commissioning Board will have control over specialised commissioning from April 2013. It is a very real opportunity to bring about dramatic improvements in clinical quality, and speed up the adoption of innovation across the NHS, says John Murray.
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HSJ Knowledge
Gulf in class: how Qatar is driving excellence by investing in academic research
Standing out among countries in the Middle East, Qatar is investing in an academic health research partnership on the US health science centre model. Simon Lewis reports.
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Supplements
The future challenges facing pathology - an online Q&A
Burning questions such as what will drive collaboration between trusts to make savings for pathology drew HSJ readers to link up with an expert panel. Alison Moore reports from the online Q&A, sponsored by Roche Diagnostics.
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Comment
From Tokyo to Torbay, integrating services will prove to be the future
Healthcare services in Torbay, England and in Tokyo, Japan both provide valuable insight into how the health service in the UK might look in the future. In getting ready, there are some stark lessons to learn, writes Mark Britnell.
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HSJ Knowledge
Neurology services in need of new headache pathways to improve productivity
The consistent failure to properly manage headache referrals have put unwelcome pressures on clinical neurology services already struggling with capacity. New pathways for headache patients could relieve some of the pain, says Hedley Emsley.
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News
'Top leaders' to help trusts get through FT pipeline
The NHS Top Leaders programme has launched a drive to send senior managers into NHS trusts needing help with savings plans or getting through the foundation trust pipeline.
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HSJ Knowledge
Why a better understanding of emergency admissions needs better data
Emergency attendance and admission will only be reduced by greater understanding of the demand. It is vital, says Simon Rowe, to make sure you use the most appropriate data.
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HSJ Knowledge
How a COPD care bundle is reducing readmissions
Implementing a COPD care bundle can reduce readmissions and aid patient self-management. But it is only part of the solution, say Trish Winn, Maria Buxton and Mary Noone at the North West London Hospitals Trust.