All Service redesign articles – Page 183
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News
Anna Donald on doctors' motives
'The NHS needs doctors firing on all cylinders, not retreating to their duvets'
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News
Anna Donald
'I had the tea lady from hell. I woke to be greeted by a short, angry person wielding a large trolley'
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News
Anna Donald on consumer information
'Patients must indeed be patient. The term 'patient-led' invites disbelief that patients are going to lead the NHS'
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Comment
Anna Donald on lessons from Australia
'The NHS can't avoid political controversy, because what it does is too important, complex, and subject to debate'
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Comment
Anna Donald on turning cogs in a blancmange
'Most doctors would struggle to conceive of a hospital in anything other than descriptive terms'
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News
Angry staff boo minister at Unison conference
Angry NHS staff booed and heckled health minister Andy Burnham at Unison's annual healthcare conference this week.
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News
Union votes show reform anger from staff and doctors
ballots Protests at private 'take-overs' and BMA leadership 'failure'
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HSJ Knowledge
Andrew Castle on visiting the shop floor
'It is simply not possible to sit in a room and work out what led to something going wrong without going and seeing it for yourself'
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Comment
Skilled analysts of little use to the NHS
Do external consultants working in NHS organisations really deliver the goods? Birmingham University's Jonathan Shapiro argues that they may know how to diagnose problems, but cultural signposts pass them by
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News
News analysis: Sir Ian says intervene early and take tough decisions
So the deficit is smaller than the critics suggested, but NHS acting chief executive Sir Ian Carruthers admits the service is not where he wants it to be. And he tells Nick Edwards that the longer trusts leave it to get back on track financially, the harder it will be
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News
Controversial American set to lead commercial directorate
The Department of Health is set to draft in another American to head up the commercial directorate and oversee its merger with the NHS Purchasing and Supply Agency.
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News
Response-time target reprieve for ambulance trusts
New-look ambulance trusts have been given an extra year to ensure they hit the tightened-up target of reaching all life-threatening emergency calls within eight minutes.
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HSJ Knowledge
'We are not looking for blame but improvement': ambulance trust turnaround
A year ago, Mersey Regional Ambulance Service trust was faring very badly - until an interim chief executive changed the culture of decision making. By Alexis Nolan
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Comment
Media Watch: all-night surgery
Another week, another pledge from the prime minister. This time he says surgeons will work at night.
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News
Nursing chief is good and bad cop all in one
The Royal College of Nursing's general secretary, Peter Carter,.has altered its stance on reconfiguration, plurality and the wisdom of heckling Hewitt. But he promises fierce opposition to poor management and short-term cuts
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Comment
Good buy to all that: the need for procurement focus
With the government set to become a major purchaser of public services far more attention must be paid to the procurement process, warns Ann Rossiter of the Social Market Foundation
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Comment
Simon Stevens on engagement and alienation
'Clinical engagement has to be approached critically. It cannot be pursued as an end in its own right'
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News
Call for single sex, drugs and alcohol plan
The government needs a national, cross-departmental strategy to tackle drugs, alcohol and risky sexual behaviour among young people, according to the independent advisory group on sexual health and HIV.
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News
Helpline aims for foundation trust status
NHS Direct has become a trust under the Department of Health's review of arm's-length bodies.