Thalia Lajara
Thalia Lajara, lead analyst in the Specialist Business Intelligence (BI), NEL Commissioning Support Unit (CSU), London
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What bereaved relatives told a trust with 1,300 covid deaths
At the peak of the pandemic, Barts Health Trust conducted a survey of bereaved relatives to ask about their experience, with the results offering valuable learnings for providing better bereavement care, write Alison Hill, Jan Annan, Thalia Lajara and Georgios Ketsetzis