By Patrick Carter2011-09-22T00:00:00
The NHS brand provides an assurance of quality, but the benchmarking process is murky and doesn’t allow for comparison with independent care providers - calling into doubt whether benchmarking currently can really be a useful tool for measuring performance, says Patrick Carter.
With a HSJ subscription you’ll unlock:
Part of HSJ Information Ltd. 5th Floor, Aldgate Tower, 2 Leman Street, London E1 8FA. Registered in England and Wales. Company registration 2530185
Site powered by Webvision Cloud